Website Designers and Webmasters

I have already written a number of posts on the few times I have had to contact the CenturyTel Customer Service. I am constantly amazed at how reliable the Century Customer Service is as being HORRIBLE!

I thought I may have just gotten very lucky the first two times I had to call CenturyTel when I got the biggest idiots possible, but No! It was more than luck. Every time I have had to contact Century Tel Customer Service, I get very stupid people who do very stupid things.

Take today for example:

Last month I ordered a Static IP Address so my IP wouldn’t change. Before I ordered the Static IP, my IP changed about 2-3 times a month.

During the 1 month since I ordered the Static IP, my IP changed twice. (Three times if you include the Static IP order “going into effect.”)

So I call them up to get this fixed and get a credit on my month of not having the Static IP that I ordered.

I called the Customer Service, and told the lady my problem. She said, “I don’t get what you’re talking about, and you will need to speak with technical support to get it credited.”

So she transferred me over there. After another 3 minutes on hold, I’m told that they don’t have access to credit the account and I would need to talk to Customer Service… which just happens to be the same people who sent me here in the first place.

To make a long story short, he started asking me about what kind of routers I use even though my external IP address has nothing to do with my internal network.

After 26 minutes (17 of which were on hold and writing this post), I have been credited for not having a static IP, and I have been assured that I will have a static IP from now on.

I’m sure you’ll hear more from the endlessly epic, “Reliable Bad Customer Service!”
-Ashton Sanders

Liberty Names of America

is yet another great example of Jerks trying to get a lot of money for nothing.

My wife has a website for her horse business called TopPriorityTrakehners.com. (Trakehner is a breed of horse.) We have this domain registered with 1&1 for $7/year.

Today, I got a letter in the mail from Liberty Names of America saying that my domain was coming up for renewal, and by filling out this form and paying $29/year, I could renew my domain name with Liberty Names of America! what a great deal! I can also get the .org and .net variants of my domain for the same unbelievable price of $29/year!

ARE YOU SERIOUS?

What jerk thought this up? Emailing people and telling them to renew for ridiculous amounts of money. The worst part is that they make the letter look like just a friendly reminder to renew your domain… when actually they are trying to get you to transfer your domain to Liberty Names of America and pay four times the price of 1and1.

And of course they have to have the patriotic name “Liberty Names of America” because they are trying to fulfill the American dream by taking everyone else’s money. It just makes me sick: all of the low-life jerks who try to come up with these schemes to trick people into giving them lots of money for literally nothing in exchange.

“Everybody’s trying to get filthy rich off of someone else’s money.” -Big and Rich (Filthy Rich)

I hope this page comes up in Google for “Liberty Names of America” and no one every pays them a dime.
-Ashton Sanders